Term and Conditions

1. Website Usage

Lionessfashion provides an online platform for purchasing fashion items including denim, dresses, outerwear, pants, shorts, skirts, and tops.

User Responsibilities

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Maintain the confidentiality of your account credentials
• Not use our website for any illegal or unauthorized purpose
• Not reproduce, duplicate, or exploit any portion of the service without express written permission

2. Products and Services

Lionessfashion offers carefully curated fashion selections for our discerning customers. We strive to present our products as accurately as possible through photographs and descriptions.

Product Information

We make every effort to display our products accurately, but cannot guarantee that your device’s display will precisely reflect actual colors and textures. All products are subject to availability, and we reserve the right to limit quantities.

Pricing

All prices are shown in US dollars. We reserve the right to adjust prices at any time without notice, though such changes will not affect orders already placed.

3. Orders and Payment

Order Process

When you place an order through our website, you are making an offer to purchase products subject to these Terms. We will send you an order confirmation email once your order is received. This confirmation represents our acceptance of your order and formation of a contract.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. Your payment information is encrypted and transmitted without being stored on our servers.

Order Processing

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

4. Shipping Policy

We ship worldwide except to parts of Asia and some remote areas. The following shipping options are available:

Standard Shipping ($12.95)

• Carrier: DHL or FedEx
• Delivery timeframe: 10-15 business days after shipment

Free Shipping (Orders over $50)

• Carrier: EMS
• Delivery timeframe: 15-25 business days after shipment

Please note that delivery times may vary depending on your location and customs processing. Any customs or import duties are the responsibility of the customer.

5. Returns and Exchanges

We want you to love everything you order from Lionessfashion. If you’re not completely satisfied, we offer returns and exchanges within 15 days of delivery.

Return Conditions

To be eligible for return or exchange, items must be:

• Unworn and unwashed
• In original condition with all tags attached
• Packaged in their original packaging

Non-Returnable Items

For hygiene reasons, the following items cannot be returned or exchanged:

• Swimwear (if the hygiene seal is removed)
• Underwear and intimate apparel
• Items without original tags attached
• Items showing signs of wear, damage, or alteration not present at delivery

Return Process

To initiate a return or exchange:

1. Contact us at [email protected] within 15 days of receiving your order
2. Include your order number and details about the items you wish to return or exchange
3. We will provide a Return Authorization Number and shipping instructions
4. Package your items securely with all original tags attached
5. Ship the package to our returns address

Customers are responsible for return shipping costs unless the return is due to our error (wrong item sent or defective product). We recommend using a trackable shipping method.

Refunds

Once we receive and inspect your returned items:

• Refunds will be processed within 5-7 business days
• Your original payment method will be credited
• Original shipping costs are non-refundable
• You will receive an email confirmation once your refund has been processed

6. Intellectual Property

All content on this website, including images, text, logos, and designs, is the property of Lionessfashion or our content suppliers and is protected by international copyright laws. The Lionessfashion name and logo are trademarks of our company.

You may not use, reproduce, or distribute any content from this website without prior written permission from Lionessfashion.

7. Limitation of Liability

Lionessfashion shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services.

Our total liability for any claim related to our products or services shall not exceed the purchase price of the product in question.

We are not responsible for delays in delivery due to circumstances beyond our control, including but not limited to weather conditions, carrier delays, customs processing, or other force majeure events.

8. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data. By using our website, you consent to our collection and use of your information as described in our Privacy Policy.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of our website after any changes constitutes acceptance of the revised terms.

10. Governing Law

These Terms and Conditions are governed by the laws of the state of North Carolina, United States. Any disputes arising from these terms or your use of our website shall be resolved in the courts of Raleigh, North Carolina.